The Pointe At Chapel Hill

Reviews

• ★ ★ ★ ☆ ☆
  Lived at The Pointe for one year when I moved to the area before deciding to purchase a house. It is conveniently located if you work in Chapel Hill and want to make use of public transit, or if you prefer to drive it has easy access to the highway. Being situated right next to Timberline Plaza it's so easy to go and pick up whatever groceries you need while also having restaurant options for when you just can't be bothered to cook. While I really enjoyed the apartment itself (clean, well maintained, spacious), management was . . . difficult to work with. In addition, they also overcharged us EXTENSIVELY when we left ($50 for two nail holes?!?). If you choose to rent here, be VERY ATTENTIVE to your contract, and expect no leeway from management. Also carefully document/photograph any nicks, dings, damages, etc. when you move in.
  By Haley Tucker, July 18, 2017
• ★ ★ ★ ★ ★
  As a new tenant it has been a wonderful experience so far for our family. It is pretty quiet,clean with great amenities The apartment was delivered as promised with new and renovated items. It is a pretty big complex but very well maintained. The service is very prompt and professional. Easy access to schools, restaurants, gas stations, movie theaters and grocery stores - good neighborhood. The front office staff has been a pleasure to deal with- especially Alex - She has amazing customer service skills (which is hardly found these days) -very professional, accountable and displays pride in doing her job. She has done a great job in following up with us in a timely manner and providing us the apartment as promised. She was not pushy and had good suggestions before the move-in. Emily has been prompt in responding to our requests in the absence of Alex. Kudos to both. Overall Pointe at Chapel Hill is highly recommended to anyone looking for a peaceful and quiet home in Chapel Hill. Hope the Connor group maintains the existing standard for the apartments and takes care of their wonderful employees. Daly
  By Daly Sebastian, June 27, 2017

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